FAQs

Shipping:

Orders are typically shipped Royal Mail 48hr, but may vary depending on order size or for international orders.

UK postage is free on orders over £20 and £3 on orders of £20 and under.

Shipping to Ireland is £3 for orders under 1kg, and £5 for orders over 1kg (PFDs are over 1kg).

Shipping to the rest of Europe is £5 for orders under 1kg, and £10 for orders over 1kg (PFDs are over 1kg).

Returns:

In line with distance selling laws, you can return any products, for any reason (or no reason) within 14 days of receiving the goods. You just have to post them back to us and we will refund the order. If you could let us know what was wrong though then we hopefully we can sort it out, just ask!

Contact us:

Any more questions, just mail us at info@gentoosports.co.uk